Privacy Policy

Privacy Policy

Bloom is committed to protecting your privacy and this privacy policy explains how your personal information will be treated as you access and interact with the website. This policy concerns personal information which:

  • You provide to Bloom when you communicate with us through the website; and
  • Bloom collects from you when you access the website.

Bloom is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Bloom collects information from our users at several different points on our website.

Collection of Website Usage Information

Bloom uses cookies to enable us to track information about visits to the website and analyse this data for trends and statistics. When you access the website Bloom’s system will record:

  • The time and date of your visit to the website;
  • What parts of the website you visit;
  • How long you spend on any page of the website;
  • How many times you visit the website;
  • Which domain (country) you are visiting from.

This information does not identify you personally and will not be matched with any information which does identify you personally.

Bloom does NOT use cookies to track where you go when you leave the website; or your personal information. You can configure your browser to reject cookies. Rejecting cookies will not restrict access to the website unless specifically stated on a page within the website. Bloom uses and discloses aggregated non-personally identifying information collected through the website as part of the process of improving the website.

Collection of Personal Information

You can visit the website without revealing any personal information.

Bloom may request personal information from you when you:

  • Provide feedback on the website;
  • Enter a competition from the website;
  • Contact us through the website;
  • Become a Bloom subscriber to our e-newsletters;
  • Become a Bloom member to make a purchase.

When you make a purchase on our site, you need to become a member. You provide the following information to Bloom:

  • Your name;
  • Email address;
  • Billing and shipping details;
  • Telephone and fax numbers.

Your email address is your membership identification, and you choose your own password to access your account.

Tell A Friend

When you use our Tell A Friend service, we ask you for your friend's name and email address. Bloom automatically sends your friend a one-time email inviting them to visit the site and subscribe or become a member. We do not store the friend's email unless they subscribe to the Bloom e-newsletter or become a member.


This website contains links to other sites and this privacy policy applies solely to information collected by Bloom. We are not responsible for the privacy practices of such other sites.

Email Opt In, Opt Out

If you wish to become a subscriber or a member, we ask for contact information such as name, street address and email address to provide these communications. Out of respect for your privacy, we offer the option for you to receive these types of communications. If your personally identifiable information changes (such as your postcode, phone, email or postal address), or if you no longer desire our service, we provide a way to correct, update or delete/deactivate your identifiable information provided to us, by using the unsubscribe feature in our email communications or logging into your personal membership account.

Data and Site Security

Safeguards will be maintained to protect personal information against unauthorised access, alteration, destruction, use or disclosure and against accidental loss. Any personal information that you submit to our website is held with the strictest confidence. Bloom uses and implements industry standards for the security and protection of information collected from its users. Once your personal information comes into our possession, we will take all reasonable steps to protect it.

Our site is secured by QuickSSL, and offers a very high level of encryption for security. Should any unauthorised charges appear on your credit card as a result of shopping online with Bloom, you must contact your credit card provider in accordance with its reporting rules and procedures.